We chose DPD as our delivery partner to give you more flexibility when tracking your order.
On your selected delivery day, you’ll receive a text, email or both with a 1hr window along with links to 'Follow' and 'Change Your Delivery'.
- The ‘Follow my parcel now’ link lets you see where your driver is and what time your food is due for delivery. With regular updates, you can see your final 15 minute delivery slot closer to the time (and from that distance your taste buds will probably be tingling). If it has already been delivered, there will be an image or clear description of where, or with who, it has been left.
- The ‘Change my delivery now’ link gives you the option to leave your package in a safe place or with a neighbour if you’re out and about.
If you’re not in when DPD delivers, they’ll usually leave your parcel on your doorstep, so provide DPD with any more particular delivery instructions or your preferred safe place to leave the parcel.
Once you’re home, get your meals in the freezer as soon as you can so you can enjoy them at their best.